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関連資料一覧:(本学所蔵)
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件名:LCSH:Customerservices
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1書影The innovator's dilemma : when new technologies cause great firms to fail : paperback ( The management of innovation and change series )花岡Clayton M. ChristensenHarvard Business Review Press2016経済経営関連外書(3F) 336.17/Chr
2書影Service management and marketing : managing the service profit logic 花岡Christian GrönroosWiley2015経済経営関連外書(3F) 675/Grö
3書影Services marketing : integrating customer focus across the firm hardback , : international ed 花岡Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerMcGraw-Hill Education2018経済経営関連外書(3F) 675/Zei
4書影Services marketing : people, technology, strategy : pbk , : hardcover 花岡Jochen Wirtz, Christopher LovelockWorld Scientific2016経済経営関連外書(3F) 675/Wir
5書影Twitter power 3.0 : how to dominate your market one tweet at a time pbk. 花岡Joel Comm and Dave TaylorJohn Wiley & Sons2015経済経営関連外書(3F) 675/Com
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